Support

Payment

How and when to pay for a lot you have won or bought outright.

When payment is due

Invoices are issued once a lot closes and are payable promptly. Title passes only once payment has cleared in full.

What you will pay

The hammer price or Buy Now price, plus a buyer's premium, shipping, and any tax that applies. Every line is itemised at checkout before you confirm — nothing is added afterwards.

Methods

Card payment is taken at checkout. For higher-value lots we can arrange a bank transfer; email us before the sale closes so it is in place.

If something looks wrong

Contact support@musezeum.com with your order number before paying. We would rather correct an invoice than refund one.

Questions about this page? Email support@musezeum.com.